ITI Articles

Over 25 managers and staff from the travel and tourism industry attended International Travel College’s Frontline Kiwi half-day seminar on 17 July at ITC House.

The International Travel College of New Zealand (ITC) offers a range of two-day Frontline Kiwi courses for frontline staff and their leaders working in the travel and tourism industries.

On this half-day course delegates sampled the Frontline Kiwi fun and professional style of training. It focused mainly on teamwork, with exercises and sessions that help delegates look at more effective ways of working in a team environment.

"This day was designed to help employers in our industry see just how effective the Frontline Kiwi training courses are. We also wanted to give them something that they can use the minute they get back to work, and improve their own and their team’s performance." said Ceri Jenkins, ITC Sales Executive, who invited the delegates to attend this session.

"I usually fall asleep or lose concentration in training courses but there was no chance of that today," said Stephanie Jackson from Tourmasters. "It was a lot of fun and there was a lot for me to take back to work and use," she said. The feedback from the delegates was extremely positive, with many saying it had inspired them to go out and put their training into practice.